FAQ
Products
Are your products safe?
At MIOZING, we are committed to creating safe, non-toxic products. Our products are free from flame retardants and harsh chemicals, and we exclusively partner with OEKO-Tex Certified manufacturers. Every item we offer is CPC Certified.
Do you have size chart?
Yes, we provide a detailed size chart on our website for your reference. Our products are generally true to size, but if your child falls between sizes, we recommend sizing up to accommodate their rapid growth.
How to Care for Your Bamboo Items
Bamboo fabric is delicate, and proper care will help maintain its softness, durability, and longevity. Follow these simple care tips to keep your garments in their best condition:
Turn garments inside out before washing
Fasten all zippers, snaps, and buttons
Use a mild detergent free of harsh chemicals
No bleach—it can damage the fabric
Machine wash cold on a gentle cycle with like colors
Avoid agitators if possible
Tumble dry low or air dry; use a cool iron if needed
Wash bamboo items separately and blankets on their own
Keep away from Velcro and rough surfaces to prevent snags
With proper care, your bamboo clothing will stay luxuriously soft and comfortable for years to come!
Need more help?
If you need further assistance, our customer support team is here to help! Reach out to us at service@miozing.com.
Order
How do I check my order?
We’re excited for you to receive your order! You can track your order using the link in your confirmation email or through your account. If you have any questions, feel free to reach out to us at service@miozing.com—we’re always here to help!
Can I Change My Order?
We process orders quickly to ensure you receive your items as soon as possible! Please double-check your items, sizes, and shipping details before placing your order.
If you need to make a change, email us at service@miozing.com immediately. We’ll do our best to update your order before it’s processed—but act fast, as our packing team moves quickly!